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### My Brother Machine Cannot Print over the Network.

Related Models:HL‑L2340DW / HL‑L2360DN / HL‑L2365DW

Cause | Action | Interface
--- | --- | ---
Your security software blocks your machine's access to the network. | Some security software might block access without showing a security alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer. | Wired/Wireless
Your Brother machine was not assigned an available IP address. |

- Confirm the IP address and the Subnet Mask.

  Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network.

  For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.

  Additional information is available at http://support.brother.com.

- (Windows®)

  Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool.

Wired/Wireless
The failed print job is still in your computer's print queue. |

- If the failed print job is still in your computer's print queue, delete it.
- Otherwise, double-click the printer icon in the following folder and cancel all documents:
  - (Windows® XP/Windows Server® 2003)

    Click Start > Printers and Faxes.

  - (Windows Vista®)

    Click (Start) > Control Panel > Hardware and Sound > Printers.

  - (Windows® 7)

    Click (Start) > Devices and Printers > Printers and Faxes. Right-click your Brother machine and select See what's printing.

  - (Windows® 8)

    Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers.

  - (Windows Server® 2008)

    Click Start > Control Panel > Printers.

  - (Windows Server® 2012)

    Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers.

  - (For Windows Server® 2012 R2)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click your Brother machine and select See what’s printing.

  - OS X v10.7.5, 10.8.x

    Click the System Preferences > Print & Scan.

  - OS X v10.9.x

    Click the System Preferences > Printer & Scanner.

Wired/Wireless
Your Brother machine is not connected to the wireless network. | Print the WLAN Report to check the error code on the printed report. | Wireless

If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it.

Related Information
  - Network Problems
  - Print the WLAN Report
  - Wireless LAN Report Error Codes
  - Use the Network Connection Repair Tool (Windows®)
  - My Brother Machine is Not Found on the Network During Printer Driver Installation.
  - My Security Settings are not Working Properly.
  - I Want to Check that My Network Devices are Working Correctly.

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