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### Error Messages for HL-L2340DW/HL-L2365DW

Related Models:HL‑L2340DW / HL‑L2365DW
Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the chart.

Error Messages | Cause | Action
Cannot Connect A device is already connected. | Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). | After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Connection Error | Other devices are trying to connect to the Wi-Fi Direct network at the same time. | Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.
Connection Fail | The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. |

- Move the mobile device closer to your Brother machine.
- Move your Brother machine and the mobile device to an obstruction-free area.
- If you are using the PIN Method of WPS, make sure you have entered the correct PIN.

No Device | When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device. |

- Make sure your machine and mobile device are in the Wi-Fi Direct mode.
- Move the mobile device closer to your Brother machine.
- Move your Brother machine and the mobile device to an obstruction-free area.
- If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
- If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.

Related Information
  - Network Problems

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