Home > Troubleshooting > Network Problems > My Brother Machine is not Found on the Network Even After Successful Installation.

### My Brother Machine is not Found on the Network Even After Successful Installation.

Related Models:HL‑L2340DW / HL‑L2360DN / HL‑L2365DW

Cause | Action | Interface
--- | --- | ---
Your security software blocks your machine's access to the network. | Some security software might block access without showing a security alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the manufacturer. | Wired/Wireless
Your Brother machine is not assigned with an available IP address. |

- Confirm the IP address and the Subnet Mask.

  Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network.

  For more information on how to verify the IP address and the Subnet Mask, ask your network administrator.

  Additional information is available at http://support.brother.com.

- (Windows®)

  Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool.

Wired/Wireless
Your Brother machine is not connected to the network using wireless capabilities. | Print the WLAN Report to check the error code on the printed report. | Wireless

If you have checked and tried all of the above, but your brother machine is not found on the Network, uninstall the printer driver and reinstall it.

Related Information
  - Network Problems
  - Print the WLAN Report
  - Wireless LAN Report Error Codes

Go to top of page